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What is vehicle telematics?

Telematics makes your car safer, keeps you from getting lost, summons roadside assistance at the press of a button, routes you around accidents, auto-dials 911 if you’re in the accident, and starts your EV charging at 2 a.m. when rates are cheapest. Those are a few of the features that make up vehicle telematics. But what is telematics? For most users, telematics means navigation, communications, safety, security, and increasingly infotainment. Basically,  telematics  is a crash-resistant black box that receives wireless information, information more advanced than broadcast radio, and does something useful with it. Telematics doesn’t have to include two-way communication, but most of the good stuff involves going both ways. Usually there’s an embedded cellular modem as with GM’s OnStar . Some of the telematics work can be handled by your connected smartphone, as happens with  Ford Sync . Here’s our backgrounder on vehicular telematics. OnStar as the prototype for...